Company: Shaw Trust - The National Careers Service 

Job Title: Keeping Momentum Assistant

Location: 

Remote 

Salary: Keeping Momentum Assistant

Hours: Full Time (12 month fixed term contract)

Description:

To provide regular communications to all customers who have engaged on the service within twelve months, conducting high volumes of contact attempts to track customer progress against career management goals, maximising performance potentials whilst achieving KPIs, compliance and quality targets. 

This is a fixed term role for 12 months

Essential:

You will have:

• Education: GCSE or Level 3 in English and Maths or equivalent
• Experience of providing exceptional and responsive customer service via thetelephone and digital means
• Excellent IT skills including Office and databases

Referral Code: JO.LDN.Customer Service.Apply

Action Notes Job Link: https://jobs.shaw-trust.org.uk/VacancyInformation.aspx?VId=31826