Company: Shaw Trust - The National Careers Service
Job Title: Keeping Momentum Assistant
Location:
Remote
Salary: Keeping Momentum Assistant
Hours: Full Time (12 month fixed term contract)
Description:
To provide regular communications to all customers who have engaged on the service within twelve months, conducting high volumes of contact attempts to track customer progress against career management goals, maximising performance potentials whilst achieving KPIs, compliance and quality targets.
This is a fixed term role for 12 months
Essential:
You will have:
- Education: GCSE or Level 3 in English and Maths or equivalent
- Experience of providing exceptional and responsive customer service via thetelephone and digital means
- Excellent IT skills including Office and databases
Referral Code: JO.LDN.Customer Service.Apply
Action Notes Job Link: https://jobs.shaw-trust.org.uk/VacancyInformation.aspx?VId=31826
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