West Midlands

Since October 2018, we have helped over 144,000 people to set their career goals and identify the steps to achieve them.

Over 60,500 people have reported starting an accredited course, and over 14,000 have started a job or progressed in their career.

Prospects provides the National Careers Service to those over 19 in:

The service is delivered in libraries; community centres; colleges, jobcentres and many other venues across the West Midlands.

Already seen us?

We always want to know how our customers progress. If you have had a National Careers Service session and have now got a job or started your course, let us know by completing our survey.

Complete the survey.



Updated: November 2021

Contact Us

To book your free appointment call 0800 100 900.

For local appointment queries phone 0121 296 5550.

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Ofsted Good Rating

"Advisers are well qualified, experienced and knowledgeable; they use their skills particularly well to put customers at ease, provide good information and help them identify their work or learning needs."

"Advisers promote equality and diversity well; they ensure customers’ cultures, heritage and identities are valued and respected."

"Advisers structure sessions well and provide positive feedback to customers on their achievements. As a result, customers make good gains in confidence and feel more motivated to make progress towards their career and personal aims."