Sometimes it’s hard to know what steps to take to move on in work and life. It is hard if you have lost your job, have never been in work, need help to find a new direction or support to take the right steps. This is where Prospects can help.

Prospects is the prime contractor for the National Careers Service in London and the West Midlands.

See our local pages for more information and to find out more about what is happening in your local area.

The National Careers Service is available for free to every adult aged 19+ or 18 if they are not in education, employment, training in England. The service has already helped millions of people improve their working lives. It provides information, careers and skills advice tailored to you.

Local support is available with one of our careers advisers over the phone or face to face - contact us to make an appointment in your area.

The National Careers Service makes it easy for everyone to find accurate information on learning and work, with professional advice to help you make the right choices. It’s free of charge and available online and over the phone.

How can the National Careers Service help?

Our Advisers can:

  • explain the local jobs market & what various jobs entail
  • find out about different careers and the qualifications and skills required
  • help you return to work if you've been unemployed for a while
  • look at the skills you already have & how to improve them
  • develop your CV & interview skills
  • help you secure your Level 2 qualifications (such as GCSEs)
  • offer specialist support to those between 18 & 24 years old who are not in education, employment or training & those over 50 years old who are unemployed or at risk of redundancy
  • find a local learning or training course
  • advise on funding to support your learning
  • assess your digital skills & help you to improve
  • support those with special education needs and/or disabilities to find employment
  • boost your presentation skills
  • improve English & Maths skills
  • support you to find & apply for vacancies online
  • and more!