SERCO

  1. Identify role(s) for your customer

  2. Refer your customer by adding the code JO.LDN.Engagement to the API Classification - the Action Notes will populate inviting your Customer to complete a Referral Form

  3. Ensure your Customer has made a note of the roles they are interested in - the Customer will need this information to complete the Referral Form in order to be contacted by the Engagement Team.

Company: SERCO

Job Title: Dual Badge Custody Officer

Location: Pan-London

  • Serco will identify the nearest court, Prison and Police Station

Salary: £20,835 per annum

  • plus a £350 bonus*
  • plus pension (matched up to 6%)
  • life insurance
  • 20 days annual leave rising to 25 after 7 years’ service
  • plus Bank Holidays

Hours: 35 hours per week.

  • Daytime shifts Monday-Saturday.
  • You must be flexible as there may be occasions when
    finish times are unpredictable.

Description:

  • Multi-stage recruitment process
    • Briefing call to assess eligibility
    • Competency based Virtual Interview
    • Short role-play and written exercise.
  • You must have excellent written and verbal communications skills
    and be able to use those skills to manage and control all situations,
    ensuring your detainee remains calm and cared for.
  • It would be advantageous for you to hold a Full UK Driving Licence
  • As a Dual Badge Custody Officer your role is to provide court transportation
    services, collecting detained Adults, Children and Young People from prisons
    or police stations and transporting them safely and securely to courts. Once
    there you’ll ensure these Adults, Children and Young People in our care feel
    safe and secure from the point that the escort commences to the point the
    escort concludes.
  • Duties include, accompanying defendants in court; searching property or
    people; ensuring food and drink is available and completing paperwork and
    data entry for the day. 

 

Company: SERCO

Job Title: Vehicle Bases - Prisoner Custody Officer

Location: Greenford

Salary: Between £24,412 & £29,012 (dependent upon the driving license and overtime)

  • Base salary is £23,812
  • plus the driving allowance and guaranteed overtime
  • plus pension (matched up to 6%)
  • life insurance
  • 20 days annual leave rising to 25 after 7 years’ service
  • plus Bank Holidays

Hours: 40 hours per week

  • Daytime shifts Monday-Saturday.
  • You must be flexible as there may be occasions when
    finish times are unpredictable.
  • Overtime paid

Description:

  • The great thing is, there is no previous experience required!
  • What is key is that you are patient and understanding.
  • If you are successful through our eligibility & assessment process,
    we will invite you to attend a five-week training course that’ll provide
    you with the skills you need to be a Prisoner Custody Officer.
  • You must have excellent written and verbal communications skills
    and be able to use those skills to manage and control all situations,
    ensuring your detainee remains calm and cared for.
  • Our roles would suit those who have an interest in criminology or psychology.
  • Due to the nature of this role, it is essential for you to hold a full UK driver’s
    license (C1 and D1 licence holders).

 

Company: SERCO

Job Title: Youth Escort Custody Officer

Location: Pan-London

  • Serco will identify the nearest court, Prison and Police Station

Salary: Between £24,412 & £29,012 (dependent upon the driving license and overtime)

  • Base salary is £23,812
  • plus the driving allowance and guaranteed overtime
  • plus pension (matched up to 6%)
  • life insurance
  • 20 days annual leave rising to 25 after 7 years’ service
  • plus Bank Holidays

Hours: 40 hours per week

  • Daytime shifts Monday-Saturday.
  • You must be flexible as there may be occasions when
    finish times are unpredictable.
  • Overtime paid

Description:

  • You must hold a Full UK Driving Licence
  • No previous experience required
  • What is key is that you are patient and understanding.
  • Our roles would suit those who have an interest in
    criminology or psychology and working with children
    & young people.
  • You must have excellent written and verbal communications skills
    and be able to use those skills to manage and control all situations,
    ensuring your detainee remains calm and cared for.
  • Using language that Children and Young People can understand,
    whilst showing interest in them as individuals ensures your detainee
    remains calm and cared for.
  • If you are successful through our eligibility & assessment process,
    we will invite you to attend a five-week training course that’ll provide
    you with the skills you need to be a Youth Escort Custody Officer.